Delivery Policy

**Delivery Policy for Mad Baits:**

1. **Delivery Service:** All deliveries are exclusively fulfilled through DPD. We utilize their next-day service for shipments within the UK mainland.

2. **Notification:** Upon placing an order, customers will receive both a text message and an email notification regarding their delivery. It’s important to ensure that your contact details are accurately provided during the ordering process.

3. **Delivery Adjustments:** If customers wish to modify delivery dates or request alternative delivery arrangements, such as leaving the parcel in a safe place, please note that these adjustments are made at your own risk. Mad Baits cannot be held liable for any consequences arising from changes in delivery details, including dates or addresses.

4. **Signature and Proof of Delivery:** DPD requires a signature upon delivery as well as proof of delivery. This ensures the security and accountability of the delivery process.

5. **DPD App Recommendation:** We highly recommend downloading the DPD app to your device for enhanced tracking and management of your delivery. The app provides real-time updates and notifications regarding the status of your shipment, ensuring a seamless delivery experience.

Please review and acknowledge our delivery policy before placing your order. Should you have any further inquiries or require assistance, feel free to contact our customer support team. Thank you for choosing Mad Baits.